Terms & Conditions

Last Updated: 10-02-2025

These Terms & Conditions govern your access to and use of the Pokemons TCG Market website and your purchase of products through our online marketplace. By accessing or using our website, you agree to these Terms & Conditions.

1. Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website or place an order.

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Provide false or misleading information.
Attempt to interfere with the website’s security or functionality.
Copy, reproduce, or distribute website content without authorization.
Attempt to gain unauthorized access to our systems or accounts.

3. Product Information & Availability

We make reasonable efforts to provide accurate product descriptions, images, prices, and availability.

However, product information may occasionally contain errors or become outdated.

Pokemons TCG Market reserves the right to:

Correct product descriptions or pricing errors.
Update product information.
Change product availability.
Limit quantities available for purchase.
Cancel an order affected by an inventory, pricing, or listing error.

If an order is canceled because of an error, we will provide appropriate notice and, where applicable, arrange for a refund of amounts paid.

4. Orders & Payments

When placing an order, you agree to:

Provide accurate billing and shipping information.
Use a valid and authorized payment method.
Provide any additional information reasonably required to confirm your order or payment.
Review your order details before completing checkout.

Depending on the payment method selected, our team may contact you to complete or confirm payment manually.

We reserve the right to refuse or cancel orders because of suspected fraud, payment issues, inventory limitations, pricing errors, or other legitimate reasons.

5. Pricing & Charges

All product prices are displayed in the currency shown on the website.

Prices may change without notice.

Applicable shipping charges, taxes, or other applicable fees may be added to your order where required.

If a significant pricing error affects an order, we may contact you before processing the order or cancel the affected order.

6. Shipping & Delivery

Orders are generally processed within 0–2 business days (24–48 hours) after payment has been confirmed.

Estimated delivery times are:

Domestic U.S. orders: 3–5 business days
International orders: 5–7 business days

Our standard shipping fee is $15.00 USD per order unless otherwise stated.

Delivery times are estimates and may vary because of carrier delays, weather, customs processing, holidays, or circumstances outside our control.

Where tracking is available, tracking information will be provided after your order has been shipped.

7. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Please review the Refund & Returns Policy for information regarding:

Return eligibility
Return timeframes
Damaged or incorrect products
Refund processing
Exchanges
Return shipping costs

8. Order Changes & Cancellations

If you need to change or cancel an order, contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate cancellation requests before an order is shipped.

Once an order has been shipped, cancellation may no longer be possible and the applicable Refund & Returns Policy will apply.

9. Special Orders

Special-order or custom-request products may be subject to different cancellation and return conditions.

Any applicable terms will be communicated to the customer before the order is finalized.

10. Trading Cards & Collectibles

Pokémon TCG cards and collectibles may vary in condition, appearance, printing, centering, packaging, and other characteristics.

Product descriptions and photographs should be reviewed carefully before purchasing.

Where condition information is provided, customers should use the information contained in the applicable product listing when evaluating a purchase.

11. Intellectual Property

All website content, including text, images, graphics, logos, product descriptions, and website design, is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or commercially use our website content without appropriate authorization.

Pokemons TCG Market is an independent marketplace and is not affiliated with, sponsored by, or endorsed by The Pokémon Company unless expressly stated otherwise.

12. Limitation of Liability

To the extent permitted by applicable law, Pokemons TCG Market will not be responsible for indirect, incidental, or consequential damages arising from the use of our website or products purchased through our marketplace.

We are also not responsible for delays caused by shipping carriers, customs authorities, weather, or other circumstances outside our reasonable control.

Nothing in these Terms & Conditions limits any rights or protections that cannot legally be excluded under applicable law.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We may temporarily suspend or modify website features for maintenance, security, updates, or other operational reasons.

14. Legal Compliance

Customers are responsible for using our website and purchasing products in accordance with applicable laws and regulations.

We reserve the right to refuse or cancel transactions where necessary to comply with applicable laws or legitimate business requirements.

15. Dispute Resolution

Any dispute relating to the use of our website or purchase of products will be handled in accordance with applicable law and any applicable dispute-resolution requirements.